Your first point of contact for all student enquiries.

Firstpoint is based in the Peirson Study and Guidance Centre, on St John's Campus. We're here to help you access information and support during your studies.

University of Worcester Firstpoint sign

Opening hours

Monday to Friday, 9am - 4.30pm.

Contact us


We are no longer working remotely and students can phone us on 01905 542551, email or visit us at the desk.

Current students can also access further information and support via the firstpoint website.


Our advisers can give information and guidance on how you can access services, and help you book appointments where necessary. Services we help with include:

  • accommodation
  • car parking permits
  • money advice and student finance
  • careers and employability
  • course enquiries
  • support and wellbeing
  • counselling and mental health
  • chaplaincy
  • disability and dyslexia support
  • Disclosure & Barring Service (DBS) checks
  • nursery
  • study abroad